Always there when you need help!
WEBHOSTFACE HOSTING SUPPORT
Fast and competent support is not an illusory concept when you host with us. Here you will find some of the best CMS specialists on the market who will eagerly help you solve every technical challenge in terms of minutes. See how we do it.
24/7 ON THE LINE
Have you ever stayed on hold for half an hour until finally is your turn to talk to a support rep? Say ‘No more’ and come on board – our chat , phone and ticket support operators will get to your request immediately no matter what time at night. Practically no hold time on the chat and phone and 15 minutes average response time for your ticket requests. Each and every client inquiry is of primary importance and all of our customers are serviced with care and attention to every detail. At WebHostFace both you and your website will feel at home – with state-of-the-art server environment and friends who take care of your requests.
What makes us different?
WE HELP YOU MORE
It is a common practice for the hosting companies to leave a huge amount of issues unresolved with the laconic – ‘That’s beyond the scope of our support team – you’d better contact the application developers’. And even though the nature of some requests is truly not hosting related, technology is vastly progressing and so should hosts. That is why our support team is specially trained to attend all kinds of requests and help our customers when they face some difficulties with their applications. Entrusting WebHostFace with your website you may feel secure about its flow because the guys and girls who support it will go to great lengths to make sure you get the desired results and even more – they will do it quickly. Check our most frequently used skills and do not hesitate to contact us with your individual questions.
HOW WE ACHIEVE IT?
Training, training and again…training! We are never satisfied with what we know and achieve and that is the driving force behind the level of support that we offer. New concepts and technology are the key motivators for the whole team as we want to offer a new experience to our customers not only in terms of approach but also in terms of hosting features.
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