Where Service always comes with a Smiling Face
We have always portrayed the birth of the WebHostFace brand as a fairytale – we got the rough start, the adventures, the merry fellows that helped along the way and the dash of magic to make this into an enchanting story. Two years later we are still strongly fighting cyber dragons and saving innocent websites from the traps of the Hosting Realm. Good news is that the fairytale metaphors stop here and we are in no way just fictional characters. Take a tour with us and see the smiling faces in their natural hosting habitat…
THE COMPANY FACE
People constantly evolve. For many its a process that continues through the course of their whole life. Why? Because only by making changes and trying new things one can find the right path and live a happy life. How? With determination, self-awareness and by always pushing the existing boundaries to new heights… The business world is no different – it needs evolution to survive. When you take a small group of young minds that have the knowledge and the right mindset you can climb the highest mountains. WebHostFace represents the dream of moving the whole hosting industry forward by providing people with the utmost care and quality service that they deserve. We think that being content with just a satisfactory service is as good as settling with mediocrity. But above all – we firmly believe that YOU, our clients and friends, are our strongest asset! So our promise to You is this – we vouch to always treat You and Your online project like one of our own, with the personal care and love that we give to our closest ones. You will always find help, advice or a friendly shoulder if you need one. And just like everything we do, this promise is sealed with the biggest and warmest smile we can ever give !
The Face of All Faces, The CEO, The Brains behind The Operation
Valentin is the storyteller behind the fairytale, playing the role of not only CEO but also the cohesive bond between the different teams and members. With sight always aimed to the future horizons and excellence in puppeteering he is able to juggle managerial responsibilities with day-to-day vital issues like "Are we out of coffee?!? I can’t work without my coffee!!!" Out of the office we know him as a connoisseur and only those who haven’t tried his cooking can dare to dispute that. Immense love for undersized dogs and absolute meticulousness to details are just some of the traits that will strike you after spending some time with him. The Face of All Faces, The CEO, The Brains behind The Operation… or just Valio!
The Go-To Person for Fresh Ideas, Customer Care Tinkerbell
Anna is one of the first people on board with the WHF project and the creative mind behind some of the fundamental principles of the company. Super energetic and just as cold-blooded (seriously, even in the summer the air conditioner is booming heat) you can often find her solving elaborate customer puzzles with understanding, determination and a dash of magic. You can always expect perfection when Anna is on your team…but you can’t have her, she is ours! Many among us love traveling. But doubtfully there is one that loves going places as much as Anna. We strongly suspect somewhere out there is a Travelers Cult and she is their leader. And don’t even think she can be kept by the boundaries of physical ground – sky diving is another quirky passion of hers. Luckily our office is equipped with a big balcony so there is a place to land if she comes to work from higher grounds The Go-To Person for Fresh Ideas, Customer Care Tinkerbell…Annie everyone!
Chief Shoulder To Cry On, Master Juggler of Skills
You will probably have a hard time finding another lady with so many different and vast interests as Ralitsa. Her CMS and coding knowledge would make her a perfect fit in any technical team but there is a good reason why she leads our Customer Service troops. Studying Psychology for so many years has given her the gift of understanding clients needs sometimes before even the person in question knows exactly what they want. She also makes sure we all fulfill the WHF law -always with a smiling face 🙂 As if technical mumbo-jumbo and Psychology isn’t enough Ralitsa is also a huge art fan. Any art! You name it – she is competent about it. Probably apart from that Mac&Cheese sculpture you call art. But lets face it – it wasn’t going to bring you fame and glory anyways. Chief Shoulder To Cry On, Master Juggler of Skills…meet Rali!
Creator of Magnificence, Conductor of Pixel Masterpieces
Talking about self-taught artists there are many names that pop up – Ernest Hemingway, H.P. Lovecraft, Milen from WHF…what? You haven’t heard of Milen? The head of our Design Team, the genius behind our logo, website design and pretty much anything that can be drawn? Well, you are behind the trends then because Milen is rocking it. He takes an idea, a blurry vision and turns it into a piece of art…provided he is in the mood for it, of course 🙂 With so much time behind the virtual drawing board one has to find something for exercise too. For Milen that is tennis in all its forms. Having the physical qualities that make a great tennis player we can only be glad that he chose another field of work. The great names on the court should be glad too – much less competition to steal their glory. Creator of Magnificence, Conductor of Pixel Masterpieces…the one and only Milen!
The Trend Oracle, The WHF Firefox
Iva is a part of the sales team and her job is to talk to people. Only it is not just her job, but also her vocation and calling. Communication and socializing are in her blood and speaking to people from around the world is just the right thing for her. Her years of experience in the hosting industry gives her the confidence to know exactly what she is talking about. The IT field is her main focus, but some of her other hobbies include writing music reviews and traveling. To Iva, the most important quality of sales is the ability to patiently listen and understand the needs of the customer. The most important skill for the customer service is to put themselves in the shoes of the person on the other side.
The Kid, Le Geek Unique
Valentin P was a no-brainer when it came to assembling the initial WHF crew. We have worked with him on other hosting projects and he had proven his utmost knowledge and reliability. He was already a customer service wiz but decided to expand his horizons and delved into the geeky side of hosting. Together with Nikolay they form an unbreakable duo and make us feel secure when it comes to keeping websites up and running. Valentin is not much of a sports fan so he spends a good chunk of his free time being an infamous Internet Troll…and a pretty good one too. No one is safe from his sarcastic remarks so if you had your funny bone removed you better stay away from him. Vegetables are his greatest weakness so if you want him to leave you alone just throw a tomato at him and watch him scream with horror. The Kid, Le Geek Unique…introducing Val!
The Lord of the Phone Rings, The Star
Stefan arrived to our team with minimal hosting knowledge but packed with big hopes and a lot of tenacity. A short time later he turned into a social media junkie (we are still considering an intervention for him but shhhh, keep it a secret), a WordPress diehard fan and a hosting force to be reckoned with. His assistance is so flawless that it almost got him into an arranged marriage with the daughter of one of our clients. Yep…he is THAT good! Stefan’s confidential file shows that he was involved in thousands of ruthless murders and cold-hearted bloodbaths. Luckily he keeps his killing habits in League of Legends and World of Warcraft so no real people are harmed (except for their dignity that is). Another notable trait is his affinity for the healthy lifestyle and if his plan goes right he should outlive us all by a hundred years. The Lord of the Phone Rings, The Star…give it up for Stefan!
No matter how small or ambitious – all of our clients have ideas. It is our mission to help them realize those ideas, encourage them to grow, and pave the way to their success. We know first-hand what it means to have goals, the importance of the reliable partner, and the feeling of fulfillment once the goal is reached. Place your trust in WebHostFace and carry through your accomplishments.