MEET IVA

Iva is a part of the sales team and her job is to talk to people. Only it is not just her job, but also her vocation and calling. Communication and socializing are in her blood and speaking to people from around the world is just the right thing for her. Her years of experience in the hosting industry gives her the confidence to know exactly what she is talking about. The IT field is her main focus, but some of her other hobbies include writing music reviews and traveling. To Iva, the most important quality of sales is the ability to patiently listen and understand the needs of the customer. The most important skill for the customer service is to put themselves in the shoes of the person on the other side.

INTERESTING FACTS

1. Describe your (work)life with a movie title

An Education

2. If someone writes a book about your life how would it be called?

The extraordinary adventures of an ordinary girl in the land of the absurd.

3. How did you make your first $10?

Selling ping-pong balls at a toy store

4. How do you deal with stress?

I watch a lot of TV shows and I eat a lot of junk food.

TELL MY BOSS HOW I DID

You can rate your operator judging by the assistance you received. The rating will not affect their salaries (or won’t it?!?) but you will greatly help us evaluate their performance and improve it.