Why is my website down after an SSL installation?

The most common reason for a website’s failure to open after an SSL installation is the change of the IP address. The SSL certificate requires a Dedicated IP which replaces your current account IP address. After such a change there is a short propagation period that can take up to 24 hours, after this time has passed everything should be completely functional.

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Should the issue persist after this period, please contact our Support Team through ticketing system and they will gladly check into it and assist you.